Measuring Outcomes and Using KPIs

Measuring Outcomes and Using KPIs

• There is no objective for the Course Overview
• identify the advantages of using a performance measurement system
• identify the attributes of good key performance indicators
• identify what factors should be considered when choosing a performance measure
• identify the steps for selecting appropriate key performance indicators
• identify methods of defining the characteristics and criteria for a performance measure
• Knowledge Check: Using Performance Measurement

To measure the outcomes of your company, you need to institute the most suitable performance measurement systems. In this course, you’ll learn about performance measurement systems and how to work with key performance indicators.